Housing & Evictions

On May 6th, tenant protections and landlord responsibilities were reaffirmed by City Manager Erik Walsh and County Manager David L. Smith.

Eviction Moratorium

The Centers for Disease Control and Prevention (CDC) issued an Order to prevent evictions during the COVID-19 pandemic. The order is effective September 4th, 2020 through December 31st, 2020.

The Order says that landlords are prohibited from evicting certain tenants affected by COVID-19, or face high fines. The Order applies only to those tenants that have not paid rent. Tenants that are evicted for engaging in criminal activity, can still be evicted. The order does not mean that you should not pay rent. Landlords can still charge late fees to those tenants who do not pay rent during this time.

To qualify, tenants must meet have annual income below $99,000 for a single income or $198,000 for two earners. They must also provide a Declaration to their landlord. A template declaration can be downloaded in the section below.

More information will be added to this page as it is available. You may also call the Neighborhood & Housing Services Department at 210.207.5910 with questions.

Download the CDC Declaration Template:

Other Languages: CDC Declaration TemplateDocuments in other languages

Download the CDC Eviction Moratorium FAQ:

Other Languages: CDC Eviction Moratorium FAQDocuments in other languages

Download the Federal Eviction Moratorium Flyer:

Other Languages: Federal Eviction Moratorium FlyerDocuments in other languages

Related Declarations & Orders

Issued 09/04/2020:

Notice of Tenants' Rights

On June 25th, The City of San Antonio approved a new ordinance (#2020-06-25-045) that requires a Notice of Tenants’ Rights be attached to every Notice to Vacate for Non-Payment of Rent issued within the City limits. This new ordinance becomes effective on July 25th, 2020 and requires that both English and Spanish versions should be delivered with any Notice to Vacate for Non-Payment of Rent.The new Notice of Tenants’ Rights will help both landlords and tenants avoid costly and traumatic eviction proceedings by encouraging communication and highlighting financial assistance resources. Too often, tenants misinterpret Notices to Vacate as evictions in and of themselves; sometimes abandoning the unit or even seeking homelessness services. The Notice of Tenants’ Rights will help prevent such scenarios which harm both the landlord and the tenant with a clear and accessible explanation of the Notice to Vacate.

The Notice of Tenants’ Rights includes helpful information that:

  • Encourages dialogue between the tenant and landlord
  • Directs the tenant to resources, such as the City’s Emergency Housing Assistance Program
  • Clarifies that a Notice to Vacate is not an eviction, but is the first step towards one

Please know that this ordinance applies to all residential properties within the City of San Antonio. The City’s Code Enforcement Division will issue warnings for the first instance of non-compliance. Subsequent violations will be addressed by an Administrative Hearing Officer and can result in fines of up to $500 per violation.

Download the Notice of Tenants' Rights:

Other Languages: Notice of Tenants' RightsDocuments in other languages

Download the Notice of Tenants' Rights FAQs:

Other Languages: Notice of Tenants' Rights FAQDocuments in other languages

Housing FAQ

As our region continues to deal with COVID-19 and its community impact, several measures have been taken by local and federal government agencies to limit the impact on those most vulnerable to displacement including low income households. Find more answers to Frequently Asked Questions (FAQ) and available resources:

View all Housing FAQs

Download the FAQ:


On March 27th, the federal government signed the CARES Act into law.

The CARES Act includes new protections for renters in certain housing developments.

The City of San Antonio’s beta CARES Act Map will help you identify if you live in or operate a CARES Act property.

Explore the beta CARES Act Map

Eviction protections under the federal CARES Act expire after July 24th. Texas RioGrande Legal Aid (TRLA) has prepared a 30-minute Know-Your-Training video to explain what this means for CARES Act-subject renters in San Antonio. The "Know Your Rights: Evictions and the CARES Act" video includes English & Spanish trainings, with Spanish beginning at the halfway mark.

Protections for Homes not Covered by CARES Act

Even if you are not covered by the CARES Act, there are protections in place at the federal, state, and local levels to help you stay housed.


  • On March 26, the Federal Housing Administration enacted a 60-day ban on foreclosures for federally-backed mortgages. Federally-backed mortgages come from HUD, USDA, FHA, Fannie Mae, and Freddie Mac. Call your mortgage lender to find out if you qualify. Borrowers can request a forbearance from the lender for up to 60 days, with an option to extend another 120 days. For information on the federal loans go to the Federal Housing Finance Agency (FHFA)


  • The Texas Supreme Court has issued a stay on all court proceedings involving petitions for eviction for non-payment of rent which will be in effect until at least May 18th, 2020. Writs of Possession requiring tenants to move out of their property may not be issued until at least May 25th.
  • Under the Texas Property Code, landlords cannot illegally deny access to their tenants’ units, i.e. unauthorized lockouts. Property owners are also prohibited from shutting off utilities for nonpayment of rent or performing any other unlawful actions in violation of the protections afforded tenants under the Texas Property Code. Violations of the Texas Property Code regulations governing tenants’ rights will subject the violator to penalties of up to one month's rent plus $1,000, actual damages, court costs, and reasonable attorney's fees. Illegal lockouts which violate local emergency orders may also result in criminal prosecution and will be referred to the appropriate investigating agency.


  • The Bexar County Justices of the Peace have issued an order further suspending eviction proceedings in Bexar County until June 1, 2020.


  • Currently, the San Antonio Housing Authority (SAHA) will not give lease violations, notices to vacate or issue non-criminal evictions until further notice. This applies to you if you live on a SAHA property or Beacon Community. The CARES Act offers renters protections for 120 days. If you have a voucher and do not live on a SAHA property or Beacon community, the CARES Act applies to you as well. Get more information at SAHA or call 210.477.6999.


Bexar County Temporary Rental Assistance Measure (TRAM)
Provides up to 1 - 3 months of temporary rental assistance to residents whose income has been negatively impacted by the COVID-19 pandemic.
Catholic Charities
The program offers financial help to those about to be evicted or have utilities shut off. *Eviction notice and/or utility disconnection notice required.*
Eviction Prevention Toolkit from SARAH
Property Managers and Landlords can help residents avoid eviction by taking a few simple steps to share resources, or by working with the City and other agencies. The toolkit was created by the South Alamo Regional Alliance for the Homeless (SARAH) Housing Strategies Work Group.
Fair Housing Council
The Council’s programs and services, such as complaint investigation, advocacy, and education & outreach are available to consumers living in this South Texas service area.
Fair Housing and Emergency Assistance
Effective March 18, 2020, the City’s Fair Housing Division is accepting emergency rent and mortgage assistance referrals.
Offers rental assistance, utility support and long-term housing assistance.
Society of St. Vincent de Paul
Limited financial assistance is provided for expenses such as utility bills, rent, funeral arrangements, and medication.
Utility Assistance - Submit an Application
This program assists with utility assistance for CPS Energy and assists with an Affordability Discount Program Application. Seniors, families with young children, individuals with disabilities, and individuals using critical medical care equipment are eligible to apply.