Rent and Mortgage Help (Housing)

Emergency Housing Assistance Program (EHAP)

Renters and Homeowners at or Below 50% AMI

Applicants with a household income at or below 50% of the Area Median Income (AMI) will be eligible to receive up to nine (9) months of rent or mortgage assistance as well as assistance with current of SAWS, CPS, and internet bills. Cash assistance is no longer available but you will be connected to a benefits navigator to aid you in enrolling in long term benefits. You are not eligible for assistance if you have received assistance from the state or entity for the same months you are requesting assistance from the City.

Renters and Homeowners Between 51%-80% AMI

Applicants with a household income between 51%-80% of the Area Median Income (AMI) will be eligible to receive up to six (6) months of rent or mortgage assistance as well as assistance with current of SAWS, CPS, and internet bills. Cash assistance is no longer available but you will be connected to a benefits navigator to aid you in enrolling in long term benefits. You are not eligible for assistance if you have received assistance from the state or entity for the same months you are requesting assistance from the City.

COVID-19 EHAP Phase IV Allowances by AMI

Rental, Mortgage, Utility, and Internet Assistance as of February 18, 2021

Income Rent / Mortgage1 SAWS2 CPS2 Internet2
At or below 50% AMI Up to 9 months Available Available Available
Between 51% - 80% AMI Up to 6 months Available Available Available

1 - Previous assistance will not be counted towards assistance allowances
2 - Provide assistance for current bill

Online Form

Step 1.Getting Started

Step 2.What you need to know

  • An online request does not guarantee financial assistance will be provided.  Please do not submit more than one request for assistance.
  • If you require assistance with any of  these services, get the Fair Housing Program (PDF) or call 210.207.5910. 
    • Tenant and landlord mediation
    • Default counseling to homeowners
    • Housing Discrimination Complaints

Step 3.How it works

For individuals/families who live within the San Antonio city limits and are experiencing an emergency and hardship, the City of San Antonio is accepting applications for emergency rent and mortgage assistance.

For individuals/families living outside city limits but within Bexar County, the City of San Antonio is now accepting applications for emergency rental assistance. View program assistance and income guidelines here:

Step 4.Complete Request

Fill Out Form

Step 5.What Happens Next

  • We will respond to you via email so be sure to check your email accounts often.
  • Payments will be made directly to landlords, leasing offices and mortgage holders

Paper Form

Please call 210.207.5910 to request a paper application.

Contact Us

Phone

210.207.6459

Location

NHSD Physical Address
1400 S. Flores
San Antonio
78204
View Map

Contact Us Form

Contact NHSD

EHAP Information

Recovery & Resiliency

This service is part of the Financial and Housing Recovery Center (FHRC).


The FHRC provides resources and tools to assist those affected by COVID-19. For more information: 

Additional Resources

Related Information

You might also be interested in...

Back to top