Rent and Mortgage Help (Housing)

Emergency Housing Assistance Program (EHAP)

This service is part of the Financial and Housing Recovery Center (FHRC)

Renters and Homeowners at or Below 50% AMI

Applicants with a household income at or below 50% of the Area Median Income (AMI) who have not received previous EHAP assistance will be eligible to receive up to two (2) months of rent or mortgage assistance, up to two (2) months of utility assistance, and up to two (2) months direct cash assistance, capped at $300 per month (see table B). After two (2) months of assistance, if a proof of hardship persists, the household can receive $500 in direct cash assistance in the third month. After three (3) months of assistance, the applicant is no longer eligible for additional assistance.

Renters and Homeowners Between 51%-80% AMI

Applicants with a household income between 51%-80% of the Area Median Income (AMI) who have not received previous EHAP assistance will be eligible to receive up to two (2) months of rent or mortgage assistance. After two (2) months of assistance, if a proof of hardship persists, the household can receive $200 in direct cash assistance in the third month. After three months of assistance, the applicant is no longer eligible for additional assistance. Households with an income between 51% and 80% AMI are not eligible for utility, internet, or direct cash assistance, with the exception of $200 direct cash available if a third month of assistance is needed.

Table A: COVID-19 EHAP Phase III Allowances by AMI

Rental, Mortgage, Utility, Internet, and Cash Assistance for First Time Assistance*

First and Second Month
Income Rent / Mortgage SAWS CPS Internet Cash Grant
At or below 50% AMI Available Available Available Available Up to $300
Between 51% - 80% AMI Available Not available Not available Not available Not available

*Residents who received EHAP assistance in Phase I and/or Phase II are eligible for only cash assistance in Phase III, regardless of previous assistance amount.

Third Month
Income Cash Grant
At or below 50% AMI $500
Between 51% - 80% AMI $250

Table B: COVID-19 EHAP Phase III Cash Assistance for Households at or Below 50% AMI

Cash Assistance for Months 1 and 2
Household Size Amount
1 $150
2 $200
3 $250
4 or more $300

Online Form

Step 1.Getting Started

Step 2.What you need to know

  • An online request does not guarantee financial assistance will be provided.  Please do not submit more than one request for assistance.
  • If you require assistance with any of  these services, get the Fair Housing Program (PDF) or call 210.207.5910
    • Tenant and landlord mediation
    • Default counseling to homeowners
    • Housing Discrimination Complaints

Step 3.How it works

  • For individuals/families who live within the San Antonio city limits and are experiencing an emergency and hardship, the City of San Antonio is accepting applications for emergency rent and mortgage assistance.

Step 4.Complete Request

Fill Out Form

Step 5.What Happens Next

  • We will respond to you via email so be sure to check your email accounts often.
  • Payments will be made directly to landlords, leasing offices and mortgage holders

Paper Form

Please call 210.207.5910 to request a paper application or request an appointment.

Phone

Please call 210.207.5910 to request a paper application or request an appointment.

In Person

Please call 210.207.5910 to request a paper application or request an appointment.