Medicaid Renewal Assistance

Published on July 07, 2023

Continuous Medicaid coverage, which was put in place as part of the COVID-19 Public Health Emergency, ended in March 2023. As of April 1, U.S. states started disenrolling people who are no longer eligible for Medicaid/CHIP – commonly referred to as “Medicaid Unwinding.” Over the next year, most people on Medicaid/CHIP will receive a renewal packet in the mail or online. In Texas, that’s over 5.6 million people. Those who are no longer eligible or who do not respond to the renewal request will lose their coverage. During this time, an estimated 17.4% of Medicaid and CHIP enrollees are predicted to lose their coverage, and an estimated 7.9% of enrollees will lose their coverage despite still being eligible.

To minimize the impact, Metro Health’s Access to Care Office is raising community awareness about Medicaid unwinding and the renewal process. We are recommending that enrollees:

• Sign up for a Your Texas Benefits account if they have reliable access to the internet
• Update all contact information including mailing address with Texas Health and Human Services. This can be done through Your Texas Benefits or by calling 2-1-1 and selecting Option 2.
• Keep an eye out for mailed or emailed renewal notices
• Complete and return all renewal packets/requests for information on time

Additional resources include:

• Texas Health and Human Services End of Continuous Medicaid Coverage
• FAQs on Medicaid coverage from Texas Health and Human Services
• The San Antonio Food Bank is hosting a Medicaid Renewal Assistance event on August 12 from 9 a.m. to 2 p.m. at their site on 5200 Historic Old Hwy 90, San Antonio, TX 78227.
• EnrollSA is a free health insurance assistance program with navigators available to assist with Medicaid and CHIP renewal packets, and to help with Health Insurance Marketplace enrollment if you lose your coverage. Make an appointment online at EnrollSA.com or by calling (210) 977-7997