Stay Home Work Safe

Stay Home/Work Safe: Help slow the spread of COVID-19.

What is the Stay Home/Work Safe Order?

Effective at 11:59 p.m. on Tuesday, March 24, 2020, Mayor Nirenberg ordered all individuals living within the City of San Antonio to stay home and only leave their homes to perform allowed activities. Some of these activities include: securing healthcare, purchasing food and basic supplies, exercising outdoors, and working to provide these basic services to the public. Only businesses and organizations that are providing necessary products or services to the public during this public health crisis are allowed to continue to operate. All other businesses shall close, but may allow employees to work from home. If businesses are exempt, they can continue to operate. Those that are non-exempt must work from home or close immediately.

On May 19, 2020, Mayor Ron Nirenberg and Judge Nelson Wolff issued separate but joint updates to their Stay Home, Work Safe Orders to continue slowing the spread of COVID-19.

The updated order is effective until 11:59 p.m. on Thursday, June 4, 2020.

When do I need to stay home?

All individuals should remain home, except for when securing healthcare, purchasing food and basic supplies, exercising outdoors, or working to provide basic services to the public.

What can I still do under the order?

  • Activities related to maintaining the health and safety of your family and your pets.
    • Examples are seeking emergency services, obtaining medical supplies or medication and visiting a health care professional.
    • This includes caring for a family member or pet in another household.
  • Activities to obtain necessary supplies for you, your family and household
    • including groceries or food, pet supplies and pet food
    • supplies needed to work from home
    • consumer products, such as toilet paper and cleaning supplies.
  • Working for an exempted business or government that is providing services needed by the public during this crisis (explained in detail below).
  • Outdoor activity, such as walking, running or cycling
    • only if you maintain social distancing, such as staying 6 feet away from other people.

How does this affect businesses?

Businesses Required to Close (Non-exempt Businesses)

  • Amusement parks
  • Basketball Courts (private and public)
  • City Community Centers
  • Clubhouses (private and public)
  • Door to door sales
  • Driving Schools (remote only)
  • Estate Sales
  • Event Centers
  • Garage Sales
  • Gun Shows
  • Photography studios
  • Playgrounds
  • Poker Rooms/Clubs
  • Private clubs selling on curbside
  • School Playgrounds/Playgrounds (private and public)
  • Senior Centers (except for food pick-up)
  • Sexually oriented businesses
  • Splash Pads (private and public)
  • Trade Shows
  • Trampoline businesses for kids
  • Water parks

Businesses Allowed to Stay Open (Exempt Businesses)

The following businesses are exempt/allowed to stay open, provided they follow proper social distancing measures:

(25% occupancy DOES NOT include employees)

  • Accounting/Finance
  • Acupuncture
  • Adult Daycares
  • Adult Video/Retail Stores (at 25% occupancy)
  • Aircraft Manufacturers
  • Aquariums
  • Architecture Firms
  • Babysitting Services
  • Bands and entertainers (no contact with patrons)
  • Barber shops (25% occupancy, social distancing, masks)
  • Bars (25% occupancy, table service only, 6 per table, stools and bar cordoned off)
  • Beauty Supply Stores (unless providing delivery, pick-up, household necessities, or products related to health) (at 25% occupancy)
  • Big box stores (Costco, Target, Lowes, Home Depot or Academy selling a variety of products such as those for transportation and household items)
  • Bike Shops/Bike Repair
  • Bingo halls
  • Book Binders (unless assisting governmental entities, USPS)(at 25% occupancy)
  • Botox wrinkle removal
  • Bowling alleys
  • Boy Scouts/Girl Scouts (social distancing, 10 per group encouraged)
  • Business in office buildings (with greater than 10 employees or 25% workforce)
  • Call Centers
  • Car Maintenance & Repair
  • Car Rental/Car Sales
  • Car Wash (maintenance of vehicle)
  • Catholic Workers Home (enforce social distancing)
  • CBD Stores (at 25% occupancy)
  • Cellulite treatment
  • Childcare Services
  • Comedy clubs (no physical contact between comedian and patrons)
  • Concealed Handgun Classes (enforce social distancing)
  • Construction Businesses
  • Construction Support Businesses– i.e., plumbers, welders, etc.
  • Copy/Printing Stores (at 25% occupancy)
  • Cosmetology shops (25% occupancy, social distancing)
  • Courier Delivery Services
  • CPR Classes (enforce social distancing)
  • Dance studios - (enforce social distance; sanitation of equipment after each use)
  • Dancing at bars/dance halls (strongly discouraged, enforce social distancing)
  • Dental Offices
  • Distillery selling alcohol to go (must be prepackaged;curbside or delivery, 25% occupancy)
  • Doctors - Elective Surgery
  • Dog Parks
  • Dog Training (outside only)
  • Dog Walking
  • Drive-in concerts
  • Drive through pantries (with social distancing)
  • Dry cleaners
  • Elective surgeries
  • Engineering Firms
  • Fabric stores (25% occupancy)
  • Facial rejuvenation
  • Farmers Market Vendors
  • Flea Markets (25% occupancy)
  • Flower Shops (can deliver, curbside, 25% occupancy)
  • Food Delivery Services
  • Food manufacturing
  • Food Specialty Stores (bakeries, cookies, etc.) with curbside delivery & call-in orders only, 25% occupancy
  • Food trucks – exempt (as long as able to practice social distancing)
  • Funeral Services (comply with social distancing)
  • Furniture Rental Companies
  • Furniture Stores
  • Gentlemen's Club/Nightclubs (no entertainment, restaurant or bar only)
  • Golf Courses (Private and public) – open for use, no more than 4 customers together outside at one location (i.e. hole or traveling together), social distancing required, course restaurant limited to 25% occupancy
  • Golf driving ranges - social distancing required
  • Government Entities
  • Gym (25% occupancy, social distancing, lockers & showers closed, use of full gloves)
  • Hair removal
  • Hair salons (25% occupancy, social distancing, masks)
  • Home Maintenance (Plumbing, Electricity, Painting, etc.)
  • Home Sales
  • Homeowner Association Services
  • Horsing events
  • Hotels
  • Hotel valet services
  • Hot Tub sales (at 25% occupancy)
  • Housekeeping
  • Interpreters
  • IV therapy
  • Jewelry Stores (at 25% occupancy)
  • Landscape Materials
  • Landscaping
  • Laundromats
  • Legal Services
  • Libraries (25% occupancy, no interactive functions)
  • Liquor Stores
  • Malls (at 25% occupancy)
    • Shopping Malls - Individual stores shall be calculated individually = (SQ/FT divide by 60)
  • Manufacturing (25% occupancy, staggered shifts)
  • Massage and personal care (social distancing)
  • Mattress Stores
  • Medical billing
  • Military
  • Movie Theaters (at 25% occupancy)
  • Moving Companies
  • Nail salons (at 25% occupancy, social distancing)
  • Natural caverns
  • Occupational Therapy
  • Pawn Shops
  • Personal Trainers (outdoors, max. 3 customers)
  • Pet Boarding/Pet Daycare
  • Pet Grooming (at 25% occupancy)
  • Pet Stores
  • Pet Training (conducted outside)
  • Physical Therapy
  • Piercing Parlors (social distancing)
  • Places of Worship (if they can conduct services online)
  • Planet K (at 25% occupancy)
  • Pools (indoor=25% occupancy; outdoor=25% capacity; local=determined by City/County)
  • Pool Services/Maintenance
  • Private Recycling Services
  • Private Towing
  • Property Management/Leasing offices & services
  • Private Museums (25% occupancy, no interactive functions)
  • Real Estate (if abiding by contractual agreement)
  • Religious Services (with Social Distancing)
  • Religious stores (at 25% occupancy)
  • Restaurants (50% occupancy)
  • Retail Stores (at 25% occupancy)
  • Rideshare
  • Roadside vendors (with valid permits)
  • Rodeo
  • Rustic Bar (TABC license now under 51%)
  • RV Sales Services
  • Shoe Manufacturing (at 25% occupancy)
  • Shoe Repair Shops (at 25% occupancy)
  • Short-term lodging
  • Sign companies (at 25% occupancy)
  • Skating rinks
  • Smoke stores (at 25% occupancy)
  • Specialty Clothing Stores (at 25% occupancy)
  • Speech Therapy
  • Substance Use Recovery Service Providers
  • Tanning salons (25% occupancy, social distancing)
  • Tattoo Parlors (social distancing)
  • Taxi
  • Telecommunication Services
  • Tennis Courts (with social distancing)
  • Therapy (if counseling) - preference is to conduct remotely
  • Thrift Stores (at 25% occupancy)
  • Tire shops
  • Urgent Care
  • Valet services (for disabled placards or plates only)
  • Vaping Shops (at 25% occupancy)
  • Vascular removal
  • Vendor selling face coverings (with permit)
  • Vendors selling food, grass, plants, paint
  • VFW (Bar closed, can go in to vote only)
  • Video Stores (at 25% occupancy)
  • Vitamin Stores
  • Water well drilling
  • Wedding venues, receptions
    • indoor at 25% occupancy
    • outdoors - no max.
    • outdoor patios, verandas of venue – no max.
    • excludes churches, congregations, houses of worship
  • Yarn Stores (at 25% occupancy)
  • YMCA
  • Zoos

Social Distancing Requirements

 Social Distancing for Exempt Businesses Infographic(PNG, 267KB)

Exempt businesses must: 

  • Regularly clean surfaces, especially those that are high touch, like handrails, elevator buttons, doorknobs, and hard surfaces.
  • Provide cleaning supplies.
  • Maintain six feet of distance between individuals.
  • Have hand sanitizers & hand washing areas available.

The CDC provides additional guidance for employers

Essential Business Activity

Healthcare & maintenance, providing necessary supplies, restaurants: pickup & delivery, and child care facilities

If a business is not following the order, call SAPD's non-emergency line 210.207.SAPD (7273).

Guidelines & More Information

Exempt status

Businesses claiming exemption as "essential" must submit request to Texas Division of Emergency Management (TDEM) for classification as of Apr. 2 (like arguing federal exemptions). If non-exempt, they must work from home or close immediately

Long-term Care Restrictions

  • Anyone with in-person contact is prohibited from going to, or providing services to more than 1 long-term facility (nursing home/assisted living).
    Targeting "vectors" (able to infect & spread infection from one site to another)
  • Applies to nursing homes & assisted living facilities, not to state facilities within City.
  • It doesn't prevent staff from working at long-term care facility & a hospital or dialysis clinic (ESRD) but should abide by identifying if sick and not contacting patients when ill.
  • Includes, but not limited to, doctors, nurses, phlebotomists, x-ray techs, physical assistants, respiratory therapists, physical and occupational therapists
  • Hospice care = not a "long-term care facility"

Grocery/Household Staples Stores

  • Max. capacity inside = recommend but not mandatory 25% of limit on certificate of occupancy (includes employees)
  • Must limit people at pickup or inside store for social distancing
  • Implement organized line system (people are spaced 6 ft. apart inside and outside)
  • Post sign in highly visible area with above guidelines
  • If near or at capacity, post employees at entries and exits to ensure compliance
  • Post sign in a highly visible area of the applicable maximum occupancy limit

Face Coverings

  • No longer enforceable
  • Highly recommended
  • Stores can require employees and customers to use face coverings

Calculating Occupancy

Calculations are based on 2018 International Building Code & City's Ch. 10 amendments for businesses allowed to reopen. Calculations should only be used if business does not have an occupant load. Businesses must operate at 25% of the occupant load calculated using formulas below:

  • Retail & Wholesale Stores and Sales Rooms = (SQ/FT divide by 60)
  • Restaurants, Cafeterias, similar Dining Facilities = (SQ/FT divide by 15)
  • Motion Picture and Theaters, each individual theater shall be calculated individually = (Number of seats)
  • Shopping Malls, individual stores shall be calculated individually = (SQ/FT divide by 60)

*Calculations are for TEMPORARY use during Gov. Abbott’s COVID-19 business restriction orders and are not to be used when the restrictions are removed.

Certificate of Occupancy

For official occupant load/group assessment a certificate of occupancy request needs to be made through the Development Services Department (DSD).

Get the application: