Reopening City Services

Department Website: Office of the City Clerk

Opening Soon

• 10/1/2020 Vital Records Office (partially open with increased capacity of 25% in the lobby)
• 10/1/2020 Passport Services (partially open with increased capacity of 25% in the lobby)

Department Website: Henry B. González Convention Center

Open

• Alamodome (reduced occupancy of 17%)
• Convention Center (Open at 50% occupancy with social distancing measures. Depending on the meeting configuration, this equates to an average capacity of 25%.)
• The Lila Cockrell Theatre at the Convention Center (reduced occupancy of approximately 15%)
• Jo Long Theatre at the Carver (reduced occupancy of approximately 15%)

Department Website: Development Services Department

Opening Soon

• 10/19/2020 Public counter with clear barriers and other PPE (increased customer intake capacity with no more than 30 customers in the building)

Department Website: Office of Historic Preservation

Opening Soon

• 10/19/2020 Public counter with clear barriers and other PPE (increased customer intake capacity with no more than 30 customers in the building)

Department Website: Department of Human Services

Open

• Virtual programming will continue and meals will continue to be distributed curbside

Opening Soon

• 11/9/2020 Senior Centers
  • Will re-open to public at reduced capacity
  • A, B, & potentially C schedule for registered participants based Center capacity
  • Participation will begin at 25% and increase to 50% as Risk Level indicator remains at "Safe"

Closed

• Part-time Nutrition Sites

Department Website: San Antonio Public Library

NOTE: A timeline of reopening from the Library will be shared later in October.

Open

• Contact-Free Pickup for holds (Managed access and limited hours (40 hours/week) at all 30 locations)
• Computer Access (Managed access and limited hours (40 hours/week) at 9 locations)

Department Website: San Antonio Municipal Court

Open

• Court users will still have contact free services available
• Attorneys will have access to all public services, as well as Attorney Connect online service.

Opening Soon

• 10/19/2020 Partial reopen with modified in-person services for limited number of appearances and hearings (Efforts will be made to settle uncontested cases remotely, uncontested proceedings which cannot successfully be conducted remotely, will be done in-person)

Closed

• Non-jury contested cases will be heard in phase 4
• Jury contested cases will be set in phase 4

Department Website: Neighborhood & Housing Services Department

Open

• On-site Eviction Court Team support continues to be provided at the Bexar County Justice of the Peace Courthouses 1-4.

Opening Soon

• 10/19/2020 Partially open by appointment only for the following programs serviced at the Financial and Housing Recovery Center:
  • Emergency Housing and Assistance
  • Under 1 Roof
  • Green and Healthy Homes
  • Minor Home Repair and Owner Occupied Rehab Programs

Department Website: San Antonio Parks & Recreation

Open

• Reopened the following park amenities as of 9/21/2020:
  • sport courts
  • sport fields
  • playgrounds
  • skate plazas
• Reservations for outdoor park spaces amenities began 9/21/2020
• Daytime Virtual Learning Hubs (8 locations, anticipated capacity is 50 participants)
• Special Events in the Parks (maximum attendance of 250 through December 2020)

Opening Soon

• 10/31/2020 Enrique Barrera Fitness Center
• 10/31/2020 Fitness in the Park programming
• 10/31/2020 Ron Darner Reservations Office
• 11/9/2020 Adult Senior Centers (reduced capacity)
• 11/16/2020 Reservations for indoor spaces (maximum 50 individuals)
• 11/16/2020 Natatorium (modified operating schedule)
• 11/16/2020 Urban Ecology Center (maximum 50 individuals)

Closed

• Splashpads (will remain closed until March 2021)
• Outdoor pools resume seasonal operations (May – August)

Department Website: Pre-K 4 SA

Open

• Instructional staff returned Sep 8 (implementing phased approach to bring back students who have elected In-Person Learning)
• Classroom sizes fixed at 6 or fewer students per classroom (COVID protocols remain in place)