Greater. SAfer. Together.

Pledge

Through careful, deliberate consideration, and informed by the brilliant minds of our medical community, our business and economic development leaders have constructed a thoughtful path forward, intentionally designed to support businesses and nonprofits most in need.

The Greater. SAfer. Together. pledge (in accordance with Centers for Disease Control and Prevention (CDC) guidance) aims to protect the health and safety of employees and customers and instill community confidence.

TAKE THE PLEDGE

Guidelines for Businesses and Non-profits

As the State of Texas reopens, all newly opened businesses and services are subject to the recommended minimum standard health protocols outlined by the Texas Department of State Health Services. Checklists by industry can be found on the DSHS website.

Additional guidance for communities and workplaces can be found on the Center for Disease Control and Prevention (CDC) website.

The Health and Economic Transition Team, assembled by Mayor Ron Nirenberg and County Judge Nelson Wolff, have also outlined specific recommendations and resources provided by local experts and organizations invested in reopening our economy safely, for businesses of all sizes, and from every corner of the region.

Disclaimer

The information provided in this report does not, and is not intended to, constitute business, legal or medical advice; instead, the information and content provided in this report is for general informational purposes only. It is not meant to reflect or convey the views, opinions, or positions of, any individual authors, contributors, committee members, or their respective employers. You are encouraged to independently research and verify information found in this report. Website links and related resources are included only for the convenience of the reader, and the City, County, and their respective agents or representatives do not endorse them or any associated entity or individual.

Readers and users of this report and its guidance are strongly encouraged to carefully evaluate the information provided, in view of individual and unique business needs, and to consult with a business or tax advisor, legal counsel, and/or an environment, health, and safety professional before implementing any of the recommendations which may be contained herein.

No responsibility or liability under any theory of law (contract, tort, negligence, or otherwise) is assumed, accepted, or assigned for any circumstances arising from or related to the information, recommendations, or resources contained in this report. The information in this report is provided "AS IS" and is not guaranteed to be complete, accurate, or up-to-date. No representations or warranties of any kind, express or implied, are made as to the information in this report. All guarantees, warranties, conditions, and representations of any kind, either express or implied, whether arising under any statute, law, commercial use, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are hereby expressly disclaimed.

Additional Local Recommendations by Industry

Churches & Worship

Business Guidelines & Industry Best Practices
  • Do a risk assessment of your congregation, considering the number of participants, the intensity of contact of those participants, and the ability to implement mitigation strategies.
  • Proceed with worship if the risks for COVID-19 transmission can be substantially lowered by achievable mitigation strategies.
  • Prioritize protection of worshipers who are at risk of developing severe COVID-19 infection, including those older than 65 with chronic medical problems such as hypertension, diabetes, obesity, and heart disease.
  • If risk mitigation can be achieved, continue service to the community through assistance to individuals experiencing homelessness, individuals experiencing food insecurity, and those experiencing mental health concerns.
  • Clean high-contact surfaces more than twice daily.
  • We highly recommend that cloth or non-medical grade facial coverings be worn by employees and worshipers during worship and during transport between services.
  • If outdoor worship is conducted, establish a logistical plan to implement crowd and traffic control.
  • Contact local, state, and national governing bodies of your congregation to determine best practices of your particular religious affiliation.

Construction

For Jobsites
  • Designate a Safety & COVID-19 Supervisor at each jobsite.
  • Conduct Safety/Training COVID-19 tool box talks to explain expectations.
  • Mandatory temperature checks at each entrance.
  • Provide face coverings for all workers.
  • Install temporary hand washing stations with soap or antibacterial gel.
  • No use of shared water cooler. Encourage individual water bottles.
  • At least twice-daily cleaning of common areas, handrails, doors knobs/break rooms and restrooms; all high-touch surfaces.
  • Maintain 6 feet physical distancing when gathering or eating together.
  • Implement shift work if possible.
  • Onsite signage of COVID-19 CDC requirements.
  • Notify all visitors, subcontractors, and suppliers of guidelines.
For Office
  • Limit number of employees working in the same office at any given time.
  • Issue laptops to work from home and offer alternating shifts for in-office presence.
  • Limit office from visitors, deliveries only.
  • Check temperatures at all entrances.
  • Issue face coverings for all.
  • Switch to virtual meetings.
  • 6 feet of physical distancing when gathering or eating together.
  • Onsite signage of COVID-19 CDC requirements.
  • At least twice-daily cleaning of common areas, handrails, doors knobs/break rooms and restrooms.
  • Limit travel to essential site visits.

Gyms

Business Guidelines & Industry Best Practices
  • Instructors and members should wear face coverings.
  • Implement physical distancing for use of exercise equipment.
  • Temperature screening of members before entering facility/studio.
  • Reduce size of classes to promote physical distancing.
  • Reduce group exercise time to 50 min. to allow for sanitizing in between classes.
  • Clean high-contact surfaces more than twice daily.
  • Additional cleaning crew for extra daily sanitization.
  • Wipe down of exercise equipment after single use by member.
  • Install sneeze guards to protect employees.
  • No touch check-in and payment processes when possible.
  • Do not allow shower or locker services.
  • Recommend keeping pools, saunas, and whirlpools closed.

Hotels

Business Guidelines & Industry Best Practices
  • Hotels have the ability to sell specific amounts of rooms per guidelines to ensure traffic control and social distancing. Therefore, we will have the ability to open certain floors at a time and rotate deep cleaning protocol.
  • Guest rooms can be cleaned upon departure should guest not want any contact in the guest room while occupied.
  • Sanitation stations set up throughout the hotel, to include elevators, meeting rooms and multiple points in the lobby.
  • No valet service, self-park only.
  • Safety Equipment: Hotels will ensure the use of gloves and face masks for associates per City and State guidelines.
  • Hotels will have control of all entrances to control patterns of traffic for arriving guests and returning guests to ensure physical distancing.
  • Front desk, restaurants, and any facing customers will have Plexiglas or coverings for associate and guest to ensure no contact check in should the guest decide not to choose mobile check in.
  • Hotel restaurants do have control for physical distancing tables like free standing restaurants.
  • All hotels per city and state guidelines must carry the save serve certificate in both food and beverage and engineering.
  • Arrival free check in and check out; via mobile phone and mobile key process in place at most hotels. Guest bill will be emailed to ensure no contact upon departure.
  • Room service can also be ordered via mobile phone. Touchless delivery in to go bags delivered to guest rooms
  • All meeting rooms will utilize and be controlled by capacity charts, thereby adhering to all capacity limits set forth by the city and state, as restaurants, shopping etc.
  • New table guidelines and set up processes for physical distancing with space mapping is available for customers to have trust and ensure they will have proper distancing in all meetings. If lineless tables suggested, to be able to sanitize after every use, or change of linen protocol for breakouts and large groups. No pads, pens, paper or candy on meeting tables.
  • Technology streaming: Breakouts and general sessions can be seen via satellite and internet from the customer guest room should they not choose to attend the meetings in person.
  • Banquet grab and go meals so guest has a no touch food service and can dine at the space of their choice and/or guest room.
  • Hotel restaurant and cafés: many are set up with mobile technology to order via kiosk or tablet for a no touch interaction.
  • Removal of coffee makers, periodicals, glasses and cups from guest rooms.

Manufacturers

Health Protocols for your Facilities
  • Adhere to ‘Symptom & Isolation’ protocols: COVID-19 Incident Management Flow for Supervisors
  • Follow CDC guidance regarding travel restrictions
  • Daily self-screening protocols to decrease spread of infection ‘Stay Home if Sick’
  • Return-to-Work (RTW) protocols:
    • Pre-survey for health and risk factors
    • Building Entry - temperature check
    • Badge control activation and deactivation for re-entry
    • Mandatory face covering, employer to provide face covering
    • Face covering if 6 feet of physical distance is not possible in workspace
  • Physical distancing - use plexiglass, one-way direction flow:
    • Entry, walk-ways
    • Separation of workstations
    • Cafeteria/breakroom/restroom
    • Create work zones to ensure physical distancing
    • Split large groups into smaller groups where possible
    • No more than 10 people in a room
    • No more than one person in elevator
    • Add floor markings around walkways, copiers, watercoolers, appliances
  • Sanitization & Equipment
    • Frequent use of hand sanitizer, washing of hands, anti-bacterial wipes in all processes
    • Limit use of common tools; sanitize prior to handoff
    • Clean high-contact surfaces more than twice daily
    • At each rotation, provide employee time to sanitize all process touch points with sanitizer/cleaner provided
    • Keep as many doors open as possible to minimize touch
    • Close gym for personal use, offer virtual exercise
    • Unplug/remove all process fans; allow ceiling/roof mounted fans
    • Process time built in for sanitization during and in-between shift change

Movie Theaters

Business Guidelines & Industry Best Practices
  • Limited capacity to adhere to Phase in guidelines.
  • On-line paperless ticket/no ticket box.
  • Clean high-contact surfaces more than twice daily.
  • One-way foot traffic flow (Entrance/Exit) (Concessionaire).
  • Physical distancing in all areas (6-ft demarcations).
  • Touchless: Doors Open where applicable; contactless payment/ordering options.

Museum & Libraries

Business Guidelines & Industry Best Practices
  • Pre-screening (temperature per CDC Guidelines) for all employees and customers.
  • Ask each client entering shop if they have been sick or been traveling.
  • Clean high-contact surfaces more than twice daily.
  • Training for all visitors on CDC Guidelines and 6-foot distancing.
  • No headsets or audio options.
  • Plexiglass at register or handsfree payment system. No cash payments. No tickets.
  • Worker and customers to use face coverings and gloves at all times.
  • Limit to allow 6-foot distancing at all times.
  • Limit chairs & benches for customers with 6-foot distancing.
  • Personal hand washing and hand sanitation for all customers as they enter.
  • At least twice-daily cleaning of all common areas and handrails, doorknobs and other high-touch areas.
  • Full disinfecting of museum daily.
  • Guests wash hands before and after each visit.
  • Placement of CDC guidelines signage for customers to see.
  • Designate Health, Safety & COVID-19 Supervisor and train all employees daily of COVID-19 expectations.
  • Emergency plan for isolating sick person.

Offices

Business Guidelines & Industry Best Practices
  • Facial coverings to be used when public facing and during reduced physical distancing or movement throughout an office of building space – to exchange documents/record/items, narrowing spaces such as hallways, and to/from common areas such as restrooms and mailrooms.
  • Encourage frequent hand washing to reduce risk on high-contact surfaces.
  • Clean high-contact surfaces more than twice daily.
  • Simple “Health Assessment” questionnaire for employees and guests entering building.
  • Daily temperature check for employees and guests entering building.
  • Physical distancing rules apply in all areas.
  • Offices, cubicles and common areas will be cleaned with disinfectant daily.
  • Development of “Remote” Working Program for those “at-risk” employees is strongly recommended.
  • Development of “Remote” Working Program for all others is encouraged.

Restaurants & Bars

Business Guidelines & Industry Best Practices
  • Pre-screening and temperature checks (depending on legal guidance) or health surveys for each employee and guest before entry.
  • All facilities have a ServSafe Certified person, with Food Manager Certification in charge and on site during open hours. All employees have a Food Handlers permit.
  • Clean high-contact surfaces more than twice daily.
  • In addition to the “Greater. SAfer. Together.” pledge, restaurants should post the Texas Restaurant Promise at entrances, so everyone understands the mutual steps that both restaurants and patrons must take to keep the community safe.
  • Safety equipment: Ensure the use of face covers and gloves by all employees.
  • Physical barriers and one-way foot traffic (Entry and Exit) where applicable.
  • Touchless: Doors open where applicable; contactless payment/ordering/delivering options.

Retail

Business Guidelines & Industry Best Practices
  • Pre-screening questionnaire and temperature checks for all employees prior to entering building.
  • When possible, ask each client entering shop if they have been sick or been traveling.
  • Customer hand sanitizing stations at every entrance and exit.
  • Clean high-contact surfaces more than twice daily.
  • Sanitizing wipes for carts/baskets/changing rooms; high traffic area wipe down (cash register area).
  • Sneeze guard separation (plastic shields) at cash register.
  • Designate Health, Safety & COVID-19 Supervisor and train all employees daily of COVID-19 expectations.
  • Touchless: Doors Open where applicable; contactless payment/ordering/delivering options.

Salons

Business Guidelines & Industry Best Practices
  • Pre-screening (temperature per CDC Guidelines) for all employees and customers.
  • Ask each client entering shop if they have been sick or been traveling.
  • Plexiglass at register or hands-free payment system.
  • Worker and customers to use face coverings and gloves at all times.
  • Limit of one customer at a time with 6-foot physical distance waiting area.
  • Limit chairs for customers with 6-foot physical distancing.
  • Remove all magazines or hand guides in salon.
  • Personal hand washing and hand sanitation for all customers as they enter.
  • Chair/Station wipe down with anti-bacterial wipes.
  • At least twice-daily cleaning of all common areas and handrails, doorknobs.
  • Full disinfecting of shop daily.
  • Employees wash hands before and after each client.
  • Placement of CDC guidelines signage for customers to see.

Schools

Logistics and Policy
  • Preserve the elements of funding transformation from the last legislative session (i.e. HB3).
  • Schools should be allowed to reopen in waves in order to allow students most in need to be served first. The first students prioritized should include:
    • Those with Special Needs
    • Homeless Students
    • Students that are at highly risk academically
    • Students without access to Technology
  • Once these populations are served, then other students can be prioritized based on the capacity of the school. Until physical distancing is no longer needed, it is likely that most students will have to attend school on a modified schedule in shifts (could be certain days of the week, all mornings/afternoons, etc.) to create a hybrid in-person/online school experience.
  • If a family requests for their student to stay entirely online that request should be honored during COVID-19 by all county schools.
  • All meal service will take place inside classrooms.
  • All assemblies will not be possible. Case-by-case determinations should be made by districts in accordance with mass gatherings guidance from CDC.
  • Recess will be limited to non-contact activities. Students must wash their hands before entering the classroom.
  • Clean high-contact surfaces more than twice daily. With classroom surfaces cleaned after each class.
  • Faculty and staff should wear face coverings at all times.
  • There will need to be extensive educator training on new safety protocols.
  • 6-foot physical distancing protocols would be followed on school buses.

Get Your Supplies-Supply Pickup Day for Small Businesses & Nonprofits

Small Businesses and Nonprofits can register to receive free safety supplies during the Supply Pickup Day (Check back for future dates).

Supplies Include

  • 1 Non-contact Thermometer
  • 2 Gallons of Hand Sanitizer
  • Face Masks

To Qualify

  • Must be a small business or nonprofit with a public-serving location within the City of San Antonio
  • Must have been impacted by state or local COVID-19 executive order closure requirements
  • Must have been in operation prior to March 1, 2020
  • Must have no more than 25 employees (full or part time) or contract workers
  • Must register and receive a 10-digit confirmation code to pickup supplies.

Registration

Registration is now full. Check back frequently for future dates.

Volunteers Needed

If you are interested in supporting this effort, we are in need of volunteers to help distribute supplies on May 27th from 6 am to 7 pm at the Alamodome. You may choose from several different time slots or volunteer the entire day. We greatly appreciate your assistance in serving our community.

Volunteer

Bexar County COVID-19 Essential Items Bag Program

Outside the City? 

Small businesses and sole proprietors within suburban cities and unincorporated areas of Bexar County can apply for supplies through Bexar County’s COVID-19 Essential Items Bag Program.

For more information, please call 210.335.2478.