Learn more about the website changes
Published on March 29, 2021
Based on your feedback and analytics from the COVID-19 website, the City will make updates to the site to better serve residents. Visitors can see the changes on April 2.
Resources and services were split by audiences, so it was not helpful for those who fell into more than one audience. For example, if you are a resident but also a veteran or a healthcare provider but also a traveler. Funneling users like this made information hard to find.
The City partnered with a consulting firm, Slalom, to create a new topic-friendly Resource page and navigation. The changes allow residents to quickly find resources and available services based on what they need and not who they are.
You'll also have a chance to provide your feedback and, as you see, we're doing something with it!